AI in Action
AU Small Finance Bank - Introduction The continuous rapid evolution of technology is redefining traditional industries, including banking. AU Small Finance Bank (AU Bank), the largest small finance bank in India, has adopted artificial intelligence (AI) to advance its banking solutions. The company was established with a legacy spanning 25
AI in Action
AI in Gaming Industry - Introduction In the digital era, personalization is crucial for improving user experiences in different industries, particularly with AI in gaming industry. A prime example is the worldwide franchise "Call of Duty" by Activision Blizzard, which has transformed player engagement through artificial intelligence (AI)
AI in Action
Aella Credit Financial services play a critical role in empowering the underbanked populations worldwide by providing them with easier access to credit. Aella Credit, now known as Aella Microfinance Bank, is a fintech startup that has revolutionized the financial services landscape for the underbanked in Africa. Headquartered in Lagos, Nigeria,
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In today’s fast-paced job market, finding the right talent for your organization is becoming increasingly complex. Traditional recruitment methods have served businesses for decades. But, the rise of technology has led to more efficient, data-driven hiring methods. One of the most significant innovations in recruitment today is the use
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Are you tired of wasting hours on resumes and endless interviews? Well, you’re not alone. As the competition for top talent intensifies, businesses are turning to AI in hiring process solutions to streamline their recruitment strategies. This article will explore how AI is changing how companies find and attract
GenAI Use-Cases
Enhancing Customer Service with Conversational AI in the E-commerce Industry Overview The e-commerce industry has experienced meteoric growth over the past decade, revolutionizing the way consumers shop and businesses operate. As competition intensifies, customer service has emerged as a critical differentiator. Companies are striving to provide quick, accurate, and personalized
GenAI Use-Cases
Leveraging AI to Proactively Manage Customer Satisfaction Overview Businesses across various sectors, from airlines to insurance companies, have been increasingly focusing on customer satisfaction metrics to enhance their services and retain customers. One of the most widely utilized metrics is the Net Promoter Score (NPS), which provides insight into customer
GenAI Use-Cases
Leveraging AI to Enhance Customer Support Quality Overview In today’s highly competitive market, customer service is a critical differentiator for businesses across all industries. As per multiple studies, over 90% of customers show a preference for live chat support over other service channels. Moreover, half of the consumers believe
GenAI Use-Cases
Leveraging AI to Improve Graduation Rates in Higher Education Overview The higher education sector is under continuous pressure to improve student outcomes and graduation rates. Universities employ a variety of strategies to help students succeed academically, from offering peer tutoring and office hours to course selection guidance. However, the challenge
GenAI Use-Cases
Utilizing Machine Learning to Forecast Project Completion Times in JIRA Overview Software development is a highly dynamic and agile field, where teams continuously strive to deliver projects on time while maintaining high standards of quality. JIRA, a popular project management tool, is widely adopted by software development teams to plan,
GenAI Use-Cases
Leveraging AI for Enhanced Security in Online Gambling Platforms Overview The online sports betting industry is rapidly expanding, driven by technological advancements and increased accessibility. As of 2019, online gambling represented a significant portion of internet traffic, and its market size is projected to reach $1 trillion by 2023. The
GenAI Use-Cases
Optimize the live fan experience by understanding where they go and when during games. Overview Spectator sports are a massive global industry, consistently drawing in large crowds to stadiums and arenas to experience the thrill of live events. With the increasing importance of providing an optimal fan experience, venue operators